Process

Workflow in the Bio Suisse Supply Chain Monitor

In the SCM, the financial flow of goods from the producer to the importer must be recorded.

Exporter = last financial owner outside of Switzerland

Importer = first financial owner in Switzerland

Bio Suisse = Import Team

Inspection body = certifying agency (national / abroad)

  • 1. Exporter creation the transaction

    Workflow status: “Exporter”

    • Create the transaction in the SCM with “New”.
    • One transaction per delivery and product.
    • Enter details of the supply chain under “Supply Chain”.
    • Answer control questions and upload requested files.
    • Forward the transaction to the importer.

  • 1a. Exporter correction the transaction

    Workflow status: “Exporter (returned)”

    • E-mail received if the transaction is returned by the importer or by Bio Suisse.
    • Correct and complete according to comments.
    • Forward the transaction to the importer.

  • 2. Importer review and complete the transaction

    Workflow status: “Importer”

    • E-mail received with reference to the created transaction.
    • Review of the information. Incomplete or false information:
      • return transaction to the exporter --> 1a.
    • Answer control questions and upload requested files.
    • Forward the transaction Bio Suisse.

  • 2a. Importer correction the transaction

    Workflow status: “Importer (rejected)”

    • E-mail received if the transaction is returned by Bio Suisse.
    • Correct and complete according to comments.
    • Forward the transaction Bio Suisse.

  • 3. Bio Suisse review of the transaction

    Workflow status: “Bio Suisse”

    • Checking conformity of product, supplier and supply chain. Incomplete or false information: the transaction is returned to the...
      • Exporter --> 1a
      • Importer --> 2a
    • Decision about conformity / non-conformity of the transaction.

  • 4. The transaction is finalized

    Workflow status: “Approved” / “Declined”

    • E-mail to the importer about the decision.
    • Archive can be accessed any time from the exporter, importer, Bio Suisse and inspection body.

  • 5. Annual inspections

    The inspection body has access to all of its customers’ transactions or can request a download to Bio Suisse. During the annual inspection the data are used for the purpose of traceability.